Privacy Policy

At SolScooters, we respect your privacy and are committed to protecting your personal data. We believe in being transparent about how we collect, use, and safeguard your information. This Privacy Policy explains how we process your personal data when you visit or use our website (“the Site”).

For the purposes of this Privacy Policy, personal data means any information that identifies, or can reasonably be used to identify, an individual.

By using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of the Site.

Who We Are

Throughout this Privacy Policy, the terms “we,” “our,” and “us” refer to Tenerimovil S.L., the owner and operator of the Site.

Links to Third-Party Websites

Our Site may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Be informed about how your personal data is collected and used.
Access the personal data we hold about you.
Request the correction of inaccurate or incomplete information.
Request the deletion of your personal data.
Request the restriction of processing in certain circumstances.
Object to the processing of your personal data where applicable.
Withdraw your consent at any time when processing is based on your consent.

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with your relevant data protection authority.

We kindly ask that you contact us first, as we will make every reasonable effort to resolve your concerns promptly.

What Personal Data We Collect

We only collect personal information that you voluntarily provide to us. This may include:

Your name.
Your email address.
Any information you choose to include when contacting us via our contact form or by email.

We do not collect personal data through any other means.

Please note that if you choose not to provide certain personal information, we may be unable to respond to your enquiries or provide certain services available through the Site.

How We Use Your Personal Data

We use your personal data solely for legitimate business purposes, including:

Responding to your enquiries.
Providing customer support.
Sending marketing communications where you have given your consent.

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law.

You may withdraw your consent or request the deletion of your personal data at any time.

We do not sell, rent, or disclose your personal data to third parties unless required by law or with your explicit consent.

How and Where We Store Your Data

Your personal data is stored within the European Economic Area (EEA).

We implement appropriate technical and organisational security measures to protect your personal information, including:

Secure servers.
Restricted access to website systems.

These measures are designed to help protect your personal data against unauthorised access, alteration, disclosure, loss, or misuse.

Accessing, Updating, or Deleting Your Data

You have the right to:

Know what personal data we hold about you.
Request a copy of your personal data.
Request that inaccurate information be corrected.
Request the deletion of your personal data.
Request that we restrict the processing of your personal data.
Object to the continued processing of your personal data where applicable.

You may also opt out of receiving marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

To exercise any of your rights, please contact us at:

Email: info@solscooters.es

We will respond to all valid requests within the time limits required by applicable data protection laws.

Cookies

We use cookies to improve your browsing experience and the functionality of our Site. For detailed information about the cookies we use, why we use them, and how you can manage your cookie preferences, please refer to our Cookie Policy.

Contact Us

If you have any questions about this Privacy Policy, the way we process your personal data, or if you wish to exercise your GDPR rights, including making a Subject Access Request, please contact us: